Returns & Refunds
We stand behind the quality of our spices. Easy returns and hassle-free refunds guaranteed.
7-Day Returns
Return products within 7 days of delivery
Quality Guarantee
100% satisfaction or money back
Quick Processing
Refunds processed within 5-7 business days
Easy Process
Simple online return request system
Return Policy
Eligible Items
- • Unopened spice containers in original packaging
- • Products with manufacturing defects
- • Incorrect items shipped
- • Damaged products during transit
Non-Returnable Items
- • Opened spice containers (for hygiene reasons)
- • Custom spice blends made to order
- • Products returned after 7 days
- • Items without original packaging
How to Return
1
Contact Us
Email us at Info@vohrraenterprises.com with your order details
2
Get Return Label
We'll send you a prepaid return shipping label
3
Ship Items
Pack items securely and ship using our return label
4
Get Refund
Refund processed once we receive and inspect the items
Refund Information
Refund Methods
- • Original payment method (Credit/Debit Card)
- • Bank transfer for cash on delivery orders
- • Store credit (if preferred)
- • UPI refund for UPI payments
Processing Time
- • Credit/Debit Cards: 5-7 business days
- • Bank Transfer: 3-5 business days
- • UPI: 1-3 business days
- • Store Credit: Immediate
Exchanges
When We Offer Exchanges
- • Wrong item shipped by mistake
- • Defective or damaged products
- • Size or quantity discrepancies
Exchange Process
Contact our customer service team and we'll arrange for a direct exchange. No need to wait for refund processing.
Need Help with Returns?
Our customer service team is here to help with any return or refund questions