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Privacy Policy

Last updated: 9/29/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Personal information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Send you promotional emails (with your consent)
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Lodge a complaint with a supervisory authority

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: Info@vohrraenterprises.com

Phone: +971-582990765

Address: Dubai, United Arab Emirates